In 2017, Documo was founded with a mission to revolutionize the way businesses handle painful and inefficient document workflows. Recognizing the inefficiencies and security challenges in traditional faxing, the company set out to create a cloud-based solution that was secure, compliant, and user-friendly. This milestone marked the beginning of an exciting journey to redefine document management for industries like healthcare, government, and finance.

Within just a year, Documo achieved a significant milestone by reaching 100 customers. This rapid growth was a testament to the demand for innovative, cloud-based faxing solutions that addressed long-standing industry challenges. By prioritizing ease of use and customer experience, Documo quickly gained trust from businesses looking to modernize their workflows.

In 2019, Documo’s customer base grew tenfold, surpassing 1,000 businesses. This explosive growth highlighted the scalability and reliability of Documo’s platform. By continuing to deliver exceptional customer experiences and addressing pain points in document workflows, the company cemented its reputation as a leader in the cloud faxing space.

In 2020, Documo secured its Series A growth investment from Arthur Ventures. This funding round provided the resources needed to expand operations, begin building further product offerings, and expand go to market. Arthur Ventures’ backing underscored the market’s confidence in Documo’s vision and its potential to transform document workflows.

The Series B funding round in 2021, led by Radian Capital, marked another major milestone for Documo. This investment fueled further innovation, enabling the company to accelerate product development and further expand into healthcare. With Radian Capital’s support, Documo reinforced its position as a leader in secure and compliant document solutions.

In 2023, Denis Whelan joined Documo as CEO, bringing with him a wealth of experience in scaling SaaS companies. Under Denis’s leadership, Documo entered a new phase of strategic growth, focusing on scaling, operational excellence, and enhancing customer value. Denis’s forward-thinking approach is guiding Documo to solidify its position as a trailblazer in the document workflow industry.

In 2024, Documo unveiled its proprietary fax network, setting a new benchmark for reliability and speed in the industry. This innovation provided businesses with unmatched faxing capabilities, eliminating reliance on third-party networks. The launch solidified Documo’s commitment to delivering end-to-end performance, security, and compliance for its customers.

2025 marked the introduction of Documo’s Intelligent Document Processing (IDP) and eSign capabilities. These groundbreaking features revolutionized how businesses manage unstructured data and handle document workflows. With IDP automating data extraction and eSign enabling seamless digital signatures, Documo expanded its value proposition, empowering customers to solve deeper problems in fax-related workflows.