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Getting Started with Unstructured Fax Data, Healthcare Workflows, and Your EHR

This white paper explores the critical roles of structured and unstructured data within healthcare workflows and the unique challenges they…

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What Role Does AI Play in Managing Healthcare Information?

The promise of AI in healthcare is vast, with plenty of ink spilled around the rapid application of technology to…

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Introducing Documo: A Unified Brand for Better Document Interoperability

Author: Denis Whelan
December 19, 2024
Denis Whelan, a man in a suit, is depicted standing thoughtfully in front of a laptop, symbolizing his recent appointment as CEO. Surrounding him are various icons representing key elements of his role, such as health technology, goal setting, and communication, alongside a document.

For years, we’ve been proud to offer industry-leading solutions under the mFax, mSign, and mDrive names, helping businesses streamline document workflows and reduce inefficiencies. Today, we’re taking a bold step forward: mFax by Documo is now simply Documo.

This change reflects more than just a name; it represents our commitment to solving one of the biggest challenges in healthcare and beyond—the crushing administrative burden caused by fragmented document processes. By unifying under a single brand, we’re making it clearer than ever what Documo stands for: enabling seamless document interoperability for organizations of all sizes.

Why the Change?

Our mission has always been to simplify the way businesses manage documents. But as we’ve grown and evolved, it’s become clear that the names “Fax,” “Sign,” and “Drive” no longer capture the full scope of what we do. These terms imply point solutions, while Documo represents a holistic approach to document processing and workflow automation.

By consolidating our brand, we’re embracing our identity as the premier solution for intelligent document processing (IDP). From fax to assisted automation to EHR integrations and beyond, Documo unifies these capabilities under a single vision: helping businesses—especially in healthcare and healthcare technology—reduce administrative complexity and focus on what matters most patient care.

What’s Next for Documo?

This transition comes at a pivotal time as we continue to rapidly expand our product footprint into Intelligent Document Processing. Our tools are evolving to handle significantly more than just cloud fax; they’re designed to eliminate administrative friction. With advanced features like intelligent document processing, fax api, assisted process automation, seamless EHR integrations, and best-in-class security, Documo is the partner Healthcare focused organizations can rely on to drive efficiency and reduce operational headaches.

What Does This Mean for You?

While our name is changing, our commitment to your success remains steadfast. Existing products will continue to deliver the same exceptional value you’ve come to expect, with even more innovations and investments on the horizon. This rebrand ensures we’re better positioned to meet your evolving needs, no matter the size or complexity of your organization.

Join Us on This Journey

The future of Documo is bright, and we’re thrilled to have you with us as we embark on this next chapter. By unifying our brand, we’re doubling down on our promise to make document workflows simpler, smarter, and more connected for everyone. Together, let’s transform how businesses manage documents and solve administrative challenges—for good.

Thank you for being part of our story. Welcome to Documo.

Denis Whelan Headshot

Denis Whelan
CEO

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