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Documo vs. Retarus – A Detailed Comparison

Author: documo
December 18, 2022
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The main difference between Retarus and Documo is that the latter is better as Documo emerges as the superior choice for businesses seeking an efficient, cost-effective, and secure online fax service. To access these services effectively, it is crucial to update your browser to enhance your view and interaction with the platform. With competitive and transparent pricing, robust security measures, a user-friendly mobile app, and extensive integration capabilities, Documo provides a comprehensive solution that caters to businesses of all sizes.

Service Overview

Documo: Send and Receive Faxes

Documo stands as the better choice when compared to Retarus for businesses seeking a reliable and cost-effective online fax service. Here’s why Documo outperforms Retarus:

  • Pricing: Documo offers competitive and transparent pricing plans, starting at just $9.99 per month. This makes it an affordable option for businesses of all sizes.

  • Mobile App: Documo provides a user-friendly and powerful mobile app for both iOS and Android users. This app allows you to send and receive faxes on the go, ensuring seamless connectivity.

  • Integration: Documo seamlessly integrates with popular cloud storage services like Google Drive and Dropbox, streamlining document management and collaboration. Additionally, Documo is compatible with Microsoft 365, allowing users to send faxes through email clients and ensuring smooth integration with various business software applications.

  • Security: Documo places a strong emphasis on data security, implementing robust encryption and secure storage. It is compliant with industry standards, including HIPAA, ensuring data protection.

  • Customer Support: Documo offers responsive customer support via email and phone during business hours, ensuring timely assistance. This enables businesses to respond efficiently to partners and clients, maintaining strong relationships.

Retarus Cloud Fax Services

While Retarus is a respected service, Documo offers several advantages:

  • Pricing: Retarus does not disclose pricing information publicly, requiring potential customers to contact them for a quote. In contrast, Documo offers transparent and budget-friendly plans.

  • Mobile App: Retarus offers a mobile app for on-the-go faxing. However, Documo’s mobile app provides a more user-friendly and feature-rich experience.

  • Integration: Retarus’ integration capabilities are limited compared to Documo’s extensive options, making Documo a better fit for businesses seeking versatile software integration. However, transitioning to Retarus Enterprise and Retarus Enterprise Cloud can enhance operational efficiency and control for fax server administrators, positioning them as key players in their company’s cloud strategy.

  • Security: While Retarus offers security features, Documo’s strong focus on security, transparency, and compliance sets it apart as a more secure and reliable choice.

Key Features of Retarus Cloud Fax

Retarus Cloud Fax stands out with a comprehensive suite of features designed to facilitate efficient and secure paperless faxing. Businesses can seamlessly send and receive faxes within digital workplaces or integrated business applications, ensuring smooth communication workflows. The service automates paper-based or manual processes, significantly optimizing workflow productivity and reducing administrative burdens.

One of the standout features of Retarus Cloud Fax is its scalability and maximum reliability, which cater to businesses of all sizes. The service adheres to stringent industry- and country-specific regulations for data protection and data security, including HIPAA, PCI-DSS, GDPR, and ENS, ensuring compliance and peace of mind.

Integration capabilities are robust, allowing seamless connection with any business or cloud application through open standards. This includes ERH, ERP, CRM systems, Epic, SAP, Microsoft 365, and Salesforce. Customizable smart routing options enable businesses to presort, forward, store, or process documents automatically, enhancing operational efficiency.

Advanced features like OCR and barcode recognition allow for the extraction of information or barcodes from incoming documents, streamlining data management. Retarus Cloud Fax ensures highly secure online faxing communications with encryption at rest and in transit. Real-time monitoring and detailed reports are accessible through the web-based Enterprise Administration Services Portal (EAS), providing businesses with comprehensive oversight and control.

Security and Compliance

At Retarus, we prioritize security and compliance to protect our customers’ sensitive data. Our data centers are auditable and fulfill the most stringent regional and industry-specific requirements for data protection and data security. We support HIPAA, GDPR, ISAE 3402 Type II, PCI-DSS, and many more. Our cloud faxing solution ensures a secure connection, encrypting data at rest and in transit, and provides real-time monitoring and intelligent routing. With Retarus Cloud Fax, businesses can ensure compliance with industry-specific or statutory regulations and protect their data with the highest level of security.

Benefits of Cloud Faxing

Adopting cloud faxing with Retarus Cloud Fax brings a multitude of benefits to businesses. One of the most significant advantages is the potential for increased efficiency and cost savings, with reductions of up to 70% compared to self-operated fax infrastructures. By automating paper-based or manual processes, businesses can significantly improve productivity and streamline operations.

Security and compliance are paramount, and Retarus Cloud Fax excels in this area by adhering to industry- and country-specific regulations for data protection and data security. The service offers scalability and maximum reliability, ensuring it can support the growing needs of businesses without compromising performance.

Simplifying IT infrastructure and reducing maintenance costs are additional benefits, as Retarus Cloud Fax eliminates the need for complex on-premises fax systems. Businesses gain increased control over their faxing operations with the support of expert teams and access to detailed reports.

Furthermore, the Retarus Enterprise Cloud ensures timely adaptation to technical innovations and regulatory changes, keeping businesses ahead of the curve. This proactive approach to technology and compliance helps businesses maintain a competitive edge while ensuring their faxing operations are secure and efficient.

Productivity and Efficiency

Retarus Cloud Fax is designed to increase productivity and efficiency in businesses. Our cloud faxing solution automates processes, seamlessly integrates with any business or cloud application, and provides smart routing options to presort, forward, store, or process documents automatically. With Retarus Cloud Fax, businesses can reduce administrative costs, increase throughput, and achieve up to 30% more productivity. Our solution also provides long-term archiving, ensuring full compliance with industry-specific or statutory regulations.

Support and Reliability

At Retarus, we offer first-class support built on our expertise. Our Service and Support Team is available 24x7x365 to help businesses solve problems, answer questions, or find the right solution for their needs. We provide customized SLA to guarantee special requirements and ensure maximum availability across multiple redundant data centers. With Retarus Cloud Fax, businesses can rely on our expertise and support to ensure a secure and complete faxing experience.

Pros and Cons: Protection and Data Security

Documo

Pros:

  • Competitive and transparent pricing

  • Strong security measures and compliance

  • User-friendly mobile app with robust features

  • Seamless integration with popular cloud storage services

Cons:

  • Limited international presence

Retarus

Pros:

  • Reputation as a respected service provider

  • Mobile app for on-the-go faxing

Cons:

  • Lack of transparent pricing

  • Limited integration options

  • Importance of confirming that users are human as part of the security measures

Cloud Faxing Solutions

Retarus Cloud Fax is a cutting-edge digital faxing solution that enables businesses to send and receive faxes securely and efficiently. With Retarus Cloud Fax, companies can automate paper-based or manual processes, sustainably optimize workflow productivity, and streamline migration to All IP. Our cloud faxing solution supports HIPAA, PCI-DSS, GDPR, and ENS, ensuring compliance with industry-specific regulations. To ensure users have an optimal browsing experience, we encourage them to update their browsers to view the site properly. By leveraging Retarus Cloud Fax, businesses can reduce costs by up to 70% compared to self-operated fax infrastructures.

Conclusion

In the comparison between Retarus and Documo, Documo emerges as the superior choice for businesses seeking an efficient, cost-effective, and secure online fax service. With competitive and transparent pricing, robust security measures, a user-friendly mobile app, and extensive integration capabilities, Documo provides a comprehensive solution that caters to businesses of all sizes.

While Retarus benefits from its reputation as a respected service provider, the lack of transparent pricing, limited integration options, and the potential for higher costs make Documo the more dependable and cost-effective option. Documo excels in user convenience and data security, offering a well-rounded online fax solution.


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