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Reduce development time and implement new features rapidly.
Documo Enables You to Accelerate Time to Market and Scale With Confidence
Integrate Documo into your existing systems and deliver highly secure and compliant cloud fax, improved document workflows, and increased productivity.
Experience Hassle-Free Integration with Documo’s API
Built by like-minded developers who designed Documo with integration in mind.
Unsurpassed Security and Compliance
Documo includes built-in HIPAA compliance and industry-leading security features.
Outstanding Reliability and Customer Service
You can roll with our 99.9% uptime and a 99.8% delivery rate. And our US-based customer service is available whenever you need it.
Effortless Scalability
Documo grows with you, whether you’re currently sending ten, ten thousand, or ten million pages a month.
Integrators
Transforming MEDFAR’s Unreliable Fax Operations
The Challenge
MEDFAR is a leading Canadian provider of healthcare solutions specializing in advanced Laboratory Information Systems (LIS) and Revenue Cycle Management (RCM). The healthtech company has played a critical role in streamlining diagnostic labs’ and healthcare provider operations across Canada for over thirty-five years. Unfortunately, their existing fax infrastructure was becoming increasingly unreliable, resulting in serious consequences downstream.
Transmission failures were disrupting essential communication between healthcare partners, negatively impacting patient care and operational efficiency. For example, delays in receiving lab results were resulting in provider confusion and jeopardizing compliance with Canadian healthcare regulations. Additionally, MEDFAR’s staff wasted time and effort trying to get help from an unresponsive fax service provider.
In order to maintain its reputation for operational excellence, the company realized it needed a much more reliable, secure, and HIPAA-compliant fax solution that would quickly and easily integrate into their existing systems. They also demanded responsive customer support, and wanted a solution that could scale with the company’s continued growth.
The Solution
MEDFAR chose Documo’s cloud fax solution to address its fax communication challenges. Documo’s reliability, offering 99.9% uptime and a 99.8% delivery rate, virtually eliminated the transmission failures that had plagued the old system. This new solution, which integrated seamlessly into MEDFAR’s existing infrastructure, automatically indexed faxes into the appropriate patient charts, reducing manual tasks and improving overall efficiency and accuracy.
In addition to the substantial increases in reliability and efficiency, Documo’s solution guaranteed compliance with HIPAA, Canadian, and international regulatory standards. The switch also resulted in an improved user experience, a 25% reduction in fax-related operational costs, and a 10% increase in fax completion rates. Finally, MEDFAR staff reported very high satisfaction with Documo’s customer support.
Documo’s responsiveness and proactive problem-solving greatly improved the reliability and efficiency of our fax communications, which is crucial for patient care.
— Jeff Pidhirney, Product Owner, MEDFAR
Conclusion
MEDFAR’s transition to Documo’s cloud fax solution led to significant improvements in operational efficiency and reliability across its Canadian operations. Documo allowed the company to improve internal workflows, reduce costs, and to enhance providers’ ability to focus on delivering optimal patient care. And Documo’s scalable solution will support MEDFAR’s continued growth while it maintains its commitment to operational excellence and patient safety.
Ready to Get Rid of Glitchy, Unreliable Fax?
Documo’s features improve reliability and efficiency, while supporting optimal patient care.
According to the New York Times
"[Documo] offers robust features, and it had the best fax quality in our testing." Find out why Documo is the fastest growing service in the industry.
Learn More >Integrate Rapidly with These API Code Samples
Build smarter apps. These fax API code samples in Curl, Ruby, Python, PHP, and Node.js make integration effortless—so you can focus on building.
Curl code sample
When fax is an integral part of your business, you can’t afford non-compliance with industry regulations, high failure rates, slow transmission times, and poor output quality.
curl -X POST 'https://api.documo.com/vl/fax/send'
-H 'Authorization: Basic YOUR API KEY'
-H 'content-type: multipart/form-data'
-F 'recipientFax=12345678900'
-F 'coverPage=true'
-F 'recipientName=John Snow'
-F 'subject=Winter is coming'
-F 'notes=This fax is gonna let you know about the coming winter'
-F ' =@/home/user/Documents/Winter. pdf'
Ruby code sample
When fax is an integral part of your business, you can’t afford non-compliance with industry regulations, high failure rates, slow transmission times, and poor output quality.
require 'net/http' , require 'uri'
uri = URI . parse ( "https : //api.documo.com/v1/fax/send" ) request = Net: : HTTP: :
Post . new (uri) request . content_ type = "multipart/form-data"
request[ "Authorization" ] = "Basic YOUR API KEY" request . set_form_data(
"recipientFax" => "12345678900", "coverPage" => "true", "recipientName" => "John
Snow" , "subject" => "Winter is coming" , "notes" => "This fax is gonna let you
know about the coming winter '' '' => "@/home/user/Documents/Winter . pdf " ,
reg options = {
use ssl: uri.scheme == "https",
response = http. request (request), puts response. read . . /common/templates _layout
Python code sample
When fax is an integral part of your business, you can’t afford non-compliance with industry regulations, high failure rates, slow transmission times, and poor output quality.
import requests
| url = "http://api.documo.com/vl/fax/send',
headers = {
'Authorization':'Basic YOUR API KEY',' Content-Type ':' multipart/form-data ' ,
data = [
('recipientFax','12345678900') , ' ( ' coverPage ' , true ) ,
( ' recipientName ' , 'John Snow ' ) , ' ( ' subiect ' , ' Winter is coming ' ) ,
( ' notes ' , ' This
fax is gonna let you know about the coming winter '
files = [
( " ' , open ( ' /home/user/Documents/Winter . pdf ' ' rb ' ) ) ,
requests . post ( url, headers=headers , data=data , files=files ) ,
PHP code sample
When fax is an integral part of your business, you can’t afford non-compliance with industry regulations, high failure rates, slow transmission times, and poor output quality.
$ client = new http \ Client;
$ request = new http \ Client \ Request;
$body = new http\Message\Body;
$body -> addForm(array( "recipientFax' => '12345678900',
' recipientName ' => 'John Snow' , ' subject ' => ' Winter is coming' ,
'notes' => This fax is gonna let you know about the coming winter ), array(
array(
'name' => ' '
'type' => null,
'file' => ' /home/vlad/Downloads/Winter.pdf ' ,
"data' => null
}
) ) ;
$request -> setRequesturl( ' https://api.documo.com/v1/fax/send ' ) ; $request -
> setRequestMethod ( 'POST' ) ; $request -> setBody ( $body ) ;
$request -> setHeaders ( array (
'Authorization' => ' Basic YOUR API KEY " ) ) ;
$client->enqueue ( $request)->send( ) ; $response = $client -> getResponse ( ) ;
echo $response -> getBody ( ) ;
Node.js code sample
When fax is an integral part of your business, you can’t afford non-compliance with industry regulations, high failure rates, slow transmission times, and poor output quality.
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