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Getting Started with Unstructured Fax Data, Healthcare Workflows, and Your EHR

This white paper explores the critical roles of structured and unstructured data within healthcare workflows and the unique challenges they…

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What Role Does AI Play in Managing Healthcare Information?

The promise of AI in healthcare is vast, with plenty of ink spilled around the rapid application of technology to…

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Eliminate the Administrative Burden of Fax

We’ll help you reduce your on-premise IT footprint and reclaim wasted hours spent on solving the problems traditional fax creates.
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Get Back to Doing Real IT Work

Documo’s built-in features will improve workflows, enhance data security with advanced encryption, meet compliance standards, and maximize uptime.

  • Redeploy Your IT Resources

    Instead of solving fax and document workflow problems, your IT team can go back to focusing on strategic projects.

  • Improve Document Security

    Protect your data at every step with advanced encryption and reliable, secure transmissions.

  • Boost Uptime

    Documo provides 99.9% uptime and a 99.8% delivery rate.

  • Never Worry About Compliance

    Documo builds HIPAA compliance into all its features.

MedOne: Employing Documo’s Solution to Reduce IT Administrative Burden While Optimizing Patient Care

The Challenge

MedOne, a multi-site healthcare provider focused on post-acute patient care, was tracking an increase in the number of daily faxes requiring provider signatures, including critical patient orders and hospital discharge paperwork. On a typical weekday, staff handled between fifty to one hundred faxes, with daily volumes sometimes surging to over three hundred. Concerned about the increasing administrative burden on IT and other staff–not to mention potential disruptions in patient care–MedOne sought out a reliable, secure, and guaranteed-compliant cloud fax and e-signature solution.

The Solution

MedOne chose Documo’s easy-to-integrate cloud fax and document processing solutions. Documo’s intuitive interface allowed staff to view and organize faxes by priority, eliminating clutter and ensuring quick processing of high-priority documents. This led to a 50% reduction in document processing time, ensuring highly responsive patient care.

Documo’s mobile-friendly e-signature capabilities proved essential for MedOne’s remote providers. They could now review and sign documents directly on their phones, greatly reducing turnaround time on critical documents. MedOne providers were thrilled about the positive impact that this streamlined, efficient process had on patient care, and the IT staff fully appreciated the significant reduction in administrative burden.

Documo has made it easy to handle high volumes without missing anything critical. We can focus on patient needs.

— Kolten Hossfeld, Clinical Supervisor, MedOne

Conclusion

Since adopting Documo, MedOne providers know they can efficiently manage time-sensitive, confidential healthcare documentation, enhancing their ability to serve patients promptly and effectively. IT and other staff are no longer side-tracked by system downtimes, manual prioritization of faxes, and unexpected spikes in document volumes.

Start Your Journey Towards Effortless and Secure Healthcare Data Processing

Discover how Documo reduces the administrative burden of fax, while supporting optimal patient care.

We Keep You Up to Date on the Latest Industry Insights

Take advantage of these practical strategies to reduce fax burdens, integrate intelligent digital solutions, and enhance patient care. Stay current on industry trends and best practices to optimize your cloud fax and document workflows.

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