Feature Guide

Getting Started with Unstructured Fax Data, Healthcare Workflows, and Your EHR

This white paper explores the critical roles of structured and unstructured data within healthcare workflows and the unique challenges they…

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What Role Does AI Play in Managing Healthcare Information?

The promise of AI in healthcare is vast, with plenty of ink spilled around the rapid application of technology to…

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Why Documo?

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Enhance Your Product with Documo’s Award-Winning Cloud Fax and Intelligent Document Processing Capabilities

Schedule a demo to explore how modern cloud faxing and document processing can work for you.
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Documo Enables You to Accelerate Time to Market and Scale With Confidence

Significantly improve your product’s capabilities and value with Documo’s scalable cloud fax and intelligent document processing platform.

  • Accelerate Time-to-Market

    Reduce development time and implement new features rapidly.

  • Boost User Satisfaction

    Provide your users with the best experience in the industry.

  • Customize with Precision

    Tailor features to align perfectly with your users’ unique needs.

  • Scalable Pricing

    Support your customers, whether they need to send ten, ten thousand, or ten million pages a month. We’ve got you covered.

Glidian Streamlines Payer Communication Using Documo’s Solution

The Challenge

Glidian, a healthcare startup focused on payer and provider connectivity, had to reckon with a simple fact: despite its digital operations, much of the startup’s communication with health insurers and providers involved converting documents to fax format. This task required multiple manual steps, slowed workflows, and increased operational costs. So the company began searching for a cloud fax provider that could help them reduce administrative costs while increasing efficiency.

The Solution

Glidian opted for Documo because of its simple integration and intuitive setup, backed by a responsive and knowledgeable support team. The integration of Documo features into its existing systems cut down manual data entry and sped up document processing, reducing Glidian’s fax handling times by over 70%. Documo’s solution also reduced the company’s paper usage by 60%, lowering costs and enhancing eco-friendliness–both important company goals. Documo’s reliable and secure platform enabled Glidian to handle a high fax volume with minimal intervention, ensuring that important payer communications were processed quickly.

Fax is quicker now. We don’t use paper near as much. Getting faxes in and put in the patient’s chart is instantaneous.

— Benj Kamm, VP of Product, Glidian

Conclusion

As Glidian fully realized the efficiency and cost-saving benefits of Documo integration, its staff were able to turn their focus from dealing with fax and document flow problems to more strategic tasks. Most importantly for the company, Documo enabled Glidian to prioritize the delivery of high-quality patient care. And, given Documo’s built-in scalability features, Glidian is confident in its ability to grow its customer base well into the future.

Let’s Talk About Improving Your Product

Contact us for a tailored discussion on integration and partnership options.

We Keep You Up to Date on the Latest Industry Insights

Take advantage of these practical strategies to reduce fax burdens, integrate intelligent digital solutions, and enhance patient care. Stay current on industry trends and best practices to optimize your cloud fax and document workflows.

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