Increased Revenue
Our industry-leading secure and HIPAA-compliant cloud fax and efficiency-generating intelligent document processing enable you to find margins you didn’t think were possible.
Confidently Resell the Most Modern, Reliable Cloud Fax and Document Processing Solution
Retain customers and create new revenue streams as we continuously evolve towards complete document interoperability.
White Label, Resell, and Drive Profit
Expand your service portfolios, unlock new revenue streams, and ensure customer retention with Documo’s secure and compliant cloud fax and document solutions.
Guaranteed Reliability
Proven dependability, with 99.9% uptime and a 99.8% delivery rate, and best-in-class US-based customer support.
Uncomplicated Rebranding
White label Documo’s features under your own brand without any hassle.
Consistent Innovation
Documo is leading the evolution of cloud fax and document processing towards full communication and document interoperability.
Skyetel Expands Offerings and Reduces Costs with Documo’s Cloud Fax Solution
The Challenge
Skyetel is a nationwide Session Initiation Protocol (SIP) trunking service provider specializing in voice and telephone services. However, as their customer base grew, so did customer demand for additional services—particularly fax solutions. Unfortunately, Skyetel did not offer a cloud fax solution, and realized it risked losing clients and revenue.
The company considered building an in-house fax solution but realized that such a project would be prohibitively costly and complex. What Skyetel needed was a trusted fax partner who could offer a secure, compliant, scalable, and reliable fax service, enabling them to meet customer demand without losing focus on their core, high-quality, voice services. The company also sought a partner that could ensure a quick and seamless integration of modern fax capabilities, as well as provide reliable customer support.
The Solution
Skyetel chose Documo’s cloud-based fax platform based on its no-hassle integration, proven reliability, scalability, and security. Documo’s commitment to excellent customer service strongly aligned with Skyetel’s customer-first philosophy. And Documo’s built-in security and compliance features were a huge plus for Skyetel’s clients, especially those in the healthcare and finance sectors.
Documo’s support team worked to ensure that its cloud fax solution was easily and quickly integrated into Skyetel’s existing communications infrastructure without causing disruptions in daily operations. With Documo’s 99.9% uptime and 99.8% delivery rate, Skyetel could now offer its customers consistent, reliable, and secure fax transmission capabilities. In terms of scalability, Documo’s solution allowed Skyetel to expand its fax service offerings as demand increased.
After integrating Documo’s solution into its systems, Skyetel saw a 20% increase in customer satisfaction and a 25% reduction in its administrative and technical overhead. The addition of fax services also contributed to a boost in revenue, as the company was able to offer more comprehensive communication packages.
Documo had a very solid platform and frankly it is the best option available out there. I could tell they were passionate about faxing and would stay on the cutting edge.
— Chris Bardos, Founder and President, Skyetel
Conclusion
Skyetel’s partnership with Documo allowed the company to enhance and expand its product offerings without diverting resources from its core business. By integrating Documo’s cloud fax solution, Skyetel is now able to provide reliable and scalable fax services that meet customer needs. Documo’s solutions are empowering Skyetel to deepen existing customer relationships, while attracting new business. The company is now better positioned to grow, offering a complete communication solution that covers both voice and fax services.
Expand Your Customer Base with Documo’s Cloud Fax and Document Processing Solutions
Contact us, and we’ll show you how.
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